In 
                      1999-2000 the Lok Satta Movement conducted a large sample 
                      survey covering 57 polling stations in 23 districts in AP, 
                      with a sample size of 40,399 voters enrolled. Volunteers 
                      visited every household in the localities of the selected 
                      polling stations and verified the accuracy of voter registration. 
                      This study revealed an appalling picture, hitherto undiscovered. 
                      In rural areas, 10.34% of the names entered in the voters' 
                      list were found to be wrongful inclusions requiring deletion 
                      on account of death, migration or other reasons. 
                     
                      Also 
                        a large number of eligible persons residing in the area, 
                        constituting 4.7% of the registered voters, were not registered 
                        as voters. Note that while the total errors of commission 
                        and omission are over 15% of the registered voters, the 
                        net error would appear to be 5.6% (10.3% deletions required, 
                        less 4.7% additions required). In urban areas, the errors 
                        were even more egregious - 26% of the names on electoral 
                        rolls needed to be deleted, whereas 19% needed to be registered 
                        as voters. Again the magnitude of distortion is masked 
                        by the net picture: overall, there is only an excess of 
                        7% names! Other studies confirmed a similar disturbing 
                        pattern in other states. 
                     
                    The 
                      current registration has a major flaw. It is the state machinery 
                      which sets the time and place of registration. The citizen 
                      does not initiate the voter registration process, and people 
                      have no knowledge of procedures, or easy access to voter 
                      lists. 
                    If 
                      Ramayya, a farm worker, wants to know whether his name is 
                      enrolled, and if not, he wishes to register as a voter, 
                      he has to go through the following steps. First he has to 
                      go to tehsil/mandal office, seek information about the part 
                      number (of his polling station), fee to be paid, and the 
                      head of account to which it should be remitted. Then go 
                      to the nearest sub-treasury and pay the amount by challan 
                      and go back to his mandal office and ask for the voters' 
                      list. He must then verify the name, and if it is not included, 
                      ask for two copies of Form 6, apply in duplicate and wait 
                      for the electoral registration officer (ERO) to publish 
                      it on the notice board calling for objections. The ERO will 
                      then hear objections and include the name if all is in order. 
                      
                    Even 
                      a cursory glance at these procedures makes one breathless! 
                      And Ramayya cannot apply for inclusion of others' names. 
                      They all must individually submit applications! No wonder, 
                      voter registration is in a mess. In fact, it is a miracle 
                      that so many of us are able to vote! 
                    Clearly, 
                      bureaucratic solutions cannot provide answers. We need to 
                      involve citizens on a permanent basis. Make voter registration 
                      accessible, simple, transparent, citizen-friendly, and fair. 
                      Make the neighbourhood post office the nodal agency for 
                      voter registration. 
                    We 
                      have about 250,000 post offices all over India, which function 
                      efficiently and are easily accessible. Moreover, the post 
                      office is the only public institution which is approached 
                      by ordinary citizens without fear or anxiety! If voter rolls 
                      are available locally for perusal or purchase, and the post 
                      office is made the nodal agency for voter registration and 
                      correction of defects, there will be a dramatic improvement. 
                      Using post offices for voter registration is not something 
                      that is radically new. It is a time-tested model. For example, 
                      in the US, Australia, New Zealand, Fiji and Hong Kong, the 
                      post office is effectively used for voter registration. 
                      Even in Kerala the postal network was used for verification 
                      of electoral rolls and it met with great success. 
                    If 
                      the answer is simple, why can't we change things? For five 
                      years the Lok Satta has been urging the EC and postal authorities 
                      to act. After mountains of paper work, the EC and postal 
                      officials were convinced. But the matter was stalled for 
                      long because they were both debating who should write to 
                      whom first! Finally, after much persuasion, they met and 
                      decided in principle to make post office the nodal agency 
                      for voter registration. But this is yet to be implemented. 
                      Meanwhile, all this pressure led to some improvements. The 
                      EC directed that voter lists should be read out in gram 
                      sabhas and ward sabhas, and applications collected locally. 
                      In AP alone 6.45 million names were deleted, and 2.52 million 
                      new voters were registered, making it a record 8.97 million 
                      corrections in just one state! 
                    This 
                      latest voting fiasco must open our eyes to the easily remediable 
                      flaws in our electoral process. Making the post office the 
                      nodal agency for voter registration on a permanent basis, 
                      with easy access to electoral rolls to all citizens in the 
                      locality is a simple, elegant, inexpensive, citizen-friendly 
                      solution. Any error of registration by the post office can 
                      be corrected on appeal. This improvement can be effected 
                      by the EC itself, and no change of law is required. The 
                      postal department can raise revenues by selling voters' 
                      lists and individual voter slips and by collecting a small 
                      fee for each correction incorporated. The EC can compensate 
                      post offices for their services during the revision of rolls. 
                      
                    We 
                      have grown accustomed to blaming politicians for everything 
                      that is wrong. But there are many things our constitutional 
                      authorities can do with vigour and dynamism. Somehow, much 
                      of our public discourse is focused on grandstanding, ignoring 
                      small, but vital improvements. Between the little things 
                      we won't do, and the big things we cannot do, we often end 
                      up doing nothing! Is it too much to ask the EC and postal 
                      authorities to act swiftly, and solve this simple problem? 
                      
                      
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